Terms of Service and Privacy Notice

Last updated: 22 August 2026

Welcome to PetPetAgent. By continuing to use this software (including the first-run setup wizard), you confirm that you have read, understood, and agree to these Terms of Service and Privacy Notice (the “Terms”). If you do not agree, stop using the software and uninstall it.

————————————————
1. Service description and license
————————————————
1.1 PetPetAgent is a desktop AI office companion installed on your device. It can work with a local Hermes Agent gateway, third-party large language models (LLMs), connectors/tools, and optional cloud account and billing features.
1.2 Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to install and use the software lawfully.
1.3 The software may include or link to open-source and third-party components (for example Hermes Agent). Those components remain governed by their own licenses. PetPetAgent is not an official product of Nous Research, OpenAI, Anthropic, or other model or tool vendors.
1.4 We may provide updates, fixes, or feature changes. Some updates may be required for security or compatibility. You may decline non-essential updates, but doing so may affect features or support.

————————————————
2. Accounts, billing, and digital goods
————————————————
2.1 If you use Google sign-in or other cloud account features, you are responsible for activity under that account and for safeguarding credentials.
2.2 Credit subscriptions and digital goods such as appearances, themes, and objects are processed by Stripe, and are also governed by our refund policy and Stripe’s terms, including tax and renewal.
2.3 Except where the law requires otherwise, digital entitlements are for your personal use and may not be resold, rented, or shared in a way that bypasses billing.

————————————————
3. Local data and privacy (summary)
————————————————
3.1 By default, conversation history, character settings, skills, memory, local settings, and Hermes-related files are stored mainly on your device (for example the app data directory and the Hermes home directory). We do not automatically upload your local chats to PetPetAgent servers for model training merely because you installed the software.
3.2 If you enable cloud sign-in, sync, billing, telemetry/diagnostics (if later offered and with your consent or as needed for security), or other networked features, related data may be sent to our service providers (for example authentication, hosting, and payments). See the website Privacy Policy.
3.3 You are responsible for backing up important local data and for reasonable device security such as disk encryption, account permissions, and antivirus software.
3.4 You may request access to or deletion of account-related personal data we hold, where applicable law allows. Local files must be deleted or uninstalled by you.

————————————————
4. Third-party LLMs, APIs, connectors, and agent actions
————————————————
4.1 You may configure your own API keys, providers, and models, or call third-party services through Hermes or connectors. Keys, quotas, billing, and outputs are between you and that provider. PetPetAgent’s developer does not pay third-party fees and does not guarantee availability, latency, quality, or policies of those services.
4.2 When you send prompts, file summaries, code snippets, web content, or tool results to a third-party LLM or tool, that content is handled under that provider’s terms and privacy policy (which may include short-term retention for safety or abuse detection). Do not submit confidential, personal, or regulated data you are not authorized to share unless you have assessed the risk and have permission.
4.3 Agents and tools may read or write files, run commands, call the network, or operate third-party apps, depending on the permissions and approval mode you enable. Set those options carefully. You are responsible for actions the agent takes on your behalf.
4.4 AI output may be incorrect, incomplete, outdated, biased, or similar to existing works. Do not treat it as professional legal, medical, financial, or other regulated advice. Verify important decisions yourself.

————————————————
5. Your content and intellectual property
————————————————
5.1 You retain rights in your own inputs (prompts, uploads, and local projects), and you grant us the limited processing rights needed to provide any cloud or billing features you choose.
5.2 Rights in the software, brand, interface, and related materials belong to the developer or its licensors. Except for fair use allowed by law, do not copy, modify, distribute, or reverse-engineer the software for a competing product.
5.3 Rights in model-generated output may depend on local law and third-party provider terms. You are responsible for ensuring your use of output does not infringe others’ rights.

————————————————
6. Acceptable use
————————————————
You agree not to:
(a) violate applicable law or third-party rights;
(b) distribute malware, gain unauthorized access, or bypass security or billing controls;
(c) use the software to create or spread fraud, hate, child sexual exploitation, or other clearly harmful content;
(d) interfere with service stability or attack infrastructure with excessive automation;
(e) present AI output as human-authored in a deceptive way when law or a platform requires disclosure.
We may suspend or terminate access when reasonably necessary to protect users, third parties, or the service.

————————————————
7. Age and guardianship
————————————————
You must be old enough to form a binding contract where you live. Minors should use the software only with guardian consent and supervision. Do not use the software for age-inappropriate purposes.

————————————————
8. Disclaimers and limitation of liability
————————————————
8.1 The software and related services are provided “as is” and “as available.” To the extent permitted by law, we disclaim express and implied warranties, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free performance.
8.2 To the maximum extent permitted by law, the developer and its suppliers are not liable for indirect, incidental, consequential, or punitive damages, or for data loss, business interruption, or lost profits. Total liability to you is limited to the amount you actually paid us for the relevant paid features in the twelve months before the dispute (or zero if you used only free features), except where the law forbids that limit.

————————————————
9. Termination
————————————————
You may stop using the software and uninstall it at any time. We may suspend or terminate the license for material breach, legal requirements, or to protect service security. Provisions that by their nature should survive (such as intellectual property, disclaimers, and liability limits) remain in effect after termination.

————————————————
10. Changes and contact
————————————————
We may update these Terms. Material changes will be announced in the app, on the website, or by other reasonable means. Continued use after a change means you accept the updated Terms.
Questions and privacy requests: [email protected]
Website: https://petpetagent.com
Last updated: 22 August 2026